Payment Methods at a Glance

r2488 supports four payment methods that cover the most common ways Malaysians move money online. All of them are instant or near-instant on the deposit side.

  • Touch 'n Go eWallet Min RM15 · No fee Deposit: 1 min · Withdrawal: 18 min
  • DuitNow Min RM15 · No fee Deposit: 1 min · Withdrawal: 18 min
  • FPX Online Banking Min RM15 · No fee Deposit: 1 min · Withdrawal: 18 min
  • Bank Transfer Min RM15 · No fee Deposit: 1 min · Withdrawal: 18 min
Tip: If you are topping up for the first time, Touch 'n Go eWallet and DuitNow are the fastest options — both require just a QR scan or phone number, no bank login needed.

Before You Top Up: 4 Quick Checks

Running through these four points before you deposit will save you from the most common hold-ups on r2488.

  1. 1

    Log In to Your Account

    Go to r2488 Login and sign in. Deposits made while logged out will not credit to your wallet automatically.

  2. 2

    Verify Your Phone Number

    Your registered mobile number must match the one linked to your eWallet or bank account for DuitNow transfers to clear without manual review.

  3. 3

    Check Your eWallet or Bank Balance

    Make sure the source account has at least RM15 — the minimum deposit on r2488 — plus any bank transaction fee your provider might charge.

  4. 4

    Know Your Bonus Choice

    If this is your first deposit, decide whether you want the 175% welcome bonus before you proceed — bonus selection is done on the deposit screen, not after.

r2488 deposit screen showing DuitNow QR code and payment method selection on a mobile phone

Touch 'n Go eWallet — Deposit Steps

Touch 'n Go eWallet is the most widely used digital wallet in Malaysia and the quickest way to get credit into your r2488 account. The whole process takes under 90 seconds.

Touch 'n Go eWallet — Deposit
  1. Log in to r2488 and tap Deposit in the top-right menu or your wallet dashboard.
  2. Select Touch 'n Go eWallet from the payment method list.
  3. Enter the amount you want to deposit. The minimum is RM15; there is no published single-transaction maximum for this method.
  4. Tap Confirm. The page will generate a QR code or redirect you to the Touch 'n Go payment gateway.
  5. Open your Touch 'n Go eWallet app, tap the QR scanner at the top, and scan the code shown on r2488.
  6. Confirm the amount inside the TnG app and authorise with your PIN or biometrics.
  7. Return to r2488 — your wallet balance should update within 1 minute. If you are redirected to a success page, the credit is confirmed.
Important: Do not close the browser tab while the QR code is on-screen. If the page times out before you scan, tap Generate New QR — do not submit the deposit form a second time.

DuitNow — Deposit Steps

DuitNow is the national real-time payments network. Almost every Malaysian bank app supports it, and there is no need to key in a full account number — just a proxy ID like a phone number or NRIC.

DuitNow — Deposit
  1. Log in to r2488 and go to Deposit.
  2. Choose DuitNow as your payment method.
  3. Enter the deposit amount (minimum RM15).
  4. r2488 will display a DuitNow QR code tied to this transaction. Each QR is single-use and expires after 5 minutes.
  5. Open your bank app (Maybank2u, CIMB Clicks, RHB, etc.), find the DuitNow QR or Scan & Pay option, and scan the code.
  6. Verify the payee name matches r2488, confirm the amount, then authorise the transfer.
  7. Credit arrives in your r2488 wallet in about 1 minute. You will see a notification or balance update on the deposit confirmation page.
Tip: Some bank apps impose a daily DuitNow QR limit (commonly RM5,000–RM10,000 per day). Check your bank's daily cap if you plan to deposit a larger amount — you may need to split it into two transactions on separate days or switch to Bank Transfer.

FPX Online Banking — Deposit Steps

FPX (Financial Process Exchange) connects directly to your internet banking session. It is a good choice if you prefer to log in with your bank credentials rather than scan a QR code.

FPX Online Banking — Deposit
  1. Log in to r2488 and open the Deposit page.
  2. Select FPX Online Banking.
  3. Enter your deposit amount (minimum RM15) and pick your bank from the dropdown — all major Malaysian banks are listed.
  4. Tap Proceed to Bank. You will be redirected to your bank's secure login page.
  5. Log in with your internet banking username and password. Your bank may also ask for a TAC (Transaction Authorisation Code) sent by SMS.
  6. Review the transaction details on your bank's confirmation page and approve the transfer.
  7. Your browser will redirect back to r2488 automatically. The deposit lands in your wallet within 1 minute of bank approval.
Note: FPX transactions are processed by PayNet. If the redirect back to r2488 fails (browser closed early, mobile data dropped), your bank debit has already occurred. Contact r2488 Live Chat with your bank reference number and the team will manually credit the amount — usually within 30 minutes during business hours.

Bank Transfer — Deposit Steps

Direct bank transfer (IBG or IBFT) is the right option when you are transferring a larger amount or when you prefer using your bank's native transfer feature rather than a third-party gateway.

Bank Transfer — Deposit
  1. Log in to r2488 and open Deposit. Select Bank Transfer.
  2. The page will show you the r2488 receiving bank account details: bank name, account number, and account holder name. Take note of the unique reference code shown on screen — this is how r2488 matches your transfer to your account.
  3. Log in to your own bank app or internet banking and create a new transfer to the r2488 account details provided.
  4. In the reference / description field, enter the unique reference code exactly as shown. Missing or incorrect reference codes are the number-one cause of delayed bank transfer deposits.
  5. Enter the deposit amount (minimum RM15) and confirm the transfer.
  6. Return to r2488 and tap I Have Made the Transfer, then upload or enter your bank transaction receipt number if prompted.
  7. Credit typically posts within 1 minute during banking hours for instant-credit banks (CIMB, Maybank, HLBB, etc.).

Your First Deposit: Claiming the 175% Bonus

r2488 offers a 175% welcome bonus on your first deposit, capped at RM450. Here is a quick summary of the terms so you know what to expect before you confirm the top-up.

Select the welcome bonus on the deposit screen before you confirm. Once the deposit is processed without selecting the bonus, it cannot be applied retroactively — this is a common question our Live Chat team receives, so it is worth remembering.

Deposit Failed? Common Causes & How to Fix Them

Most deposit failures on r2488 fall into a small number of predictable categories. The table below maps each cause to a specific fix.

What You See Likely Cause What to Do
QR code expired before scanning Took longer than 5 minutes to open eWallet app Tap "Generate New QR" — do not re-submit the form
Amount deducted but balance not updated Gateway redirect failed or browser closed early Contact Live Chat with bank reference number; manual credit within 30 min
Bank Transfer not credited after 15 min Missing or wrong reference code in bank remarks Send transaction receipt to Live Chat; include the reference code
"Insufficient funds" error Source balance below RM15 or bank daily limit reached Top up eWallet / check bank daily FPX limit; try a different payment method
FPX "Transaction Declined" at bank step Wrong TAC entered or TAC expired Request a fresh TAC from your bank and retry; TAC is valid for 90 seconds
DuitNow "Payee not found" Using an outdated QR from a previous session Go back to r2488 Deposit page and generate a new DuitNow QR
Deposit below minimum rejected Amount entered is less than RM15 Increase amount to at least RM15 and try again
Still stuck? r2488 support is available 24/7 via Live Chat. Have your bank transaction reference number and the deposit amount ready when you contact the team — this speeds up manual verification significantly.

Deposit FAQ: What Players Ask Most Often

What is the minimum deposit amount on r2488?

The minimum deposit for all payment methods on r2488 is RM15. This applies to Touch 'n Go eWallet, DuitNow, FPX Online Banking, and Bank Transfer equally. There is no higher threshold for the welcome bonus — a RM15 deposit qualifies for the 175% first-deposit bonus.

How long does a deposit take to show in my wallet?

For Touch 'n Go eWallet, DuitNow, and FPX, funds typically post within 1 minute of payment confirmation. Bank Transfer via instant-credit banks (Maybank, CIMB, HLBB) also processes within 1 minute during banking hours. If 10 minutes pass and the balance has not updated, check that the payment was debited from your source account and contact Live Chat.

Is there a deposit fee?

r2488 does not charge any deposit fee on its end. However, your own bank or eWallet provider may apply their standard interbank transfer charges for certain transaction types (for example, IBFT fees from some banks). Check your bank's fee schedule if you are unsure — most DuitNow QR and TnG transactions are free from the user's side.

Can I deposit using someone else's bank account or eWallet?

No. r2488 requires that the payment source belongs to the same person as the registered account. Deposits from third-party accounts are flagged during KYC verification and may be held pending documentation. Using your own verified payment method avoids delays when you request a withdrawal.

Does depositing via different methods affect my withdrawal?

Generally, withdrawals are processed back to the same payment method used for the most recent deposit. For example, if you deposited via DuitNow, your withdrawal will typically be returned via DuitNow. If you need to change the withdrawal method, contact Live Chat before submitting a withdrawal request.

I deposited but the welcome bonus was not applied. What should I do?

The welcome bonus must be selected on the deposit screen before you confirm the transaction. If you proceeded without selecting it, the bonus cannot be added after the fact — this is a platform limitation, not a Live Chat decision. For subsequent deposits, r2488 offers a 24% reload bonus which can be claimed through the promotions section.

What is the maximum I can deposit in a single transaction?

r2488 does not publish a fixed single-deposit ceiling on its own side, but your bank or eWallet will impose their own daily and per-transaction limits (for example, Touch 'n Go eWallet has a default RM10,000 daily cap). If you need to deposit above your method's daily limit, consider splitting across two days or using Bank Transfer which typically supports larger amounts.

Ready to make your first r2488 deposit?

Create your account in under 2 minutes, then follow any of the deposit steps above to get started. Your first deposit of RM15 or more qualifies for the 175% welcome bonus.

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